Terms and Conditions

Welcome to SwiftBite Logistics Ltd. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Company Overview

SwiftBite Logistics Ltd is a food delivery and logistics company providing on-demand food delivery, route optimisation, restaurant partnership management, customer support, and real-time order tracking services within the United Kingdom.

2. Use of Services

By using our website and services, you agree that:

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• You will provide accurate and complete information when placing orders or registering for an account.
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• You will use our services in compliance with all applicable laws and regulations.
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• You will not engage in any activity that disrupts or interferes with the operation of our services.
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3. Orders and Delivery

SwiftBite Logistics Ltd endeavours to provide timely delivery and accurate order fulfilment; however, the following applies:

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• We do not guarantee specific delivery times and are not responsible for delays caused by factors beyond our control.
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• Orders are subject to availability and acceptance by our restaurant partners.
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• Any issues related to order accuracy or quality must be reported promptly to our customer support team.
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4. User Accounts

If you create an account on our platform, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use.

5. Intellectual Property

All content, branding, logos, and materials provided by SwiftBite Logistics Ltd are the intellectual property of the company and are protected by law. You may not use, reproduce, or distribute any such content without prior written permission.

6. Limitation of Liability

SwiftBite Logistics Ltd shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the service giving rise to the claim.

7. Privacy and Data Protection

Your privacy is important to us. We handle personal data in accordance with our Privacy Policy, which details how we collect, use, and protect your information.

8. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will take effect immediately upon posting on the website. Continued use of our services after changes constitutes acceptance of the updated terms.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.

10. Contact Information

If you have any questions or concerns regarding these terms, please contact us at our registered office: